Our Casino Hosts are here to give that personal attention that players have come to expect at Bally’s. As members of Bally Rewards you can receive personal host service from any member of our hosting staff.

John Bane

Player Development Manager

Born and raised in Iowa, John began his casino career at the President Riverboat Casino as a security officer and was then promoted to a Casino Host. John took a leap of faith and left his hometown, for the first time, to take to on a new challenge of opening Lady Luck Casino Nemacolin as Executive Host. After 8 years in Pennsylvania, Bally’s Quad Cities Casino & Hotel presented an opportunity, John returned home to join the player development team. John enjoys spending time with his family, bowling, and dining at his favorite Quad Cities restaurants.

Gilbert Frank

Executive Casino Host

Gilbert was born and raised in the Quad Cities area and was one of the first team members to work on the riverboat casino. It was here that Gilbert development friendships with guests that he still values today. With over 23 years of casino experience, he spent most of that time in marketing and was promoted to Player’s Club Manager. He is currently an Executive Host, and the highlight of his day is greeting, meeting, and assisting guests to ensure they have a great experience here at Bally’s.

Jennifer Moy

Casino Host

Jenni was born and raised in Iowa City, IA, and received her BA in Entrepreneurial Management from the University of Iowa. She started her casino career in Iowa and then joined the Bally’s Quad Cities team. She was previously enjoyed being a marketing coordinator, a bridal seamstress, and a children’s swimming instructor. In her spare time, she continues to sew, enjoys reading books, and spending time with her two spoiled wiener dogs.

Ahmed Afef

Casino Host

Ahmed settled in the Quad Cities and currently resides in Blue Grass. His work experience ranges from retail, gaming, food and beverage, and now Player Development. Ahmed enjoys meeting new guests every day, and he looks forward to making guest visits to Bally’s Quad Cities more enjoyable!

Miguel Lopez

Casino Host

Miguel is a Quad-Cities local and was raised in the area. One of his favorite sports teams is the Chicago Cubs. Miguel enjoys outdoor activities like hiking and spending time around a campfire. In his free time, he enjoys time with friends and family and traveling, both domestic and foreign. Miguel recently joined Bally’s Quad Cities as a Casino Host. Miguel has worked in the casino industry for five years and has over two years of VIP host experience.